52 weeks
Blend (On Campus | Online)
Discounted domestic fees. Enquire for details
Sept, Jan, Apr, Jul
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
The successful completion of this qualification will enable students to work as:
Whilst there is no entry requirements stipulated in the training package, OIC requires its participants to meet the following criteria:
Minimum Age Requirement:
18 years or older at commencement of course.
Minimum English Language Requirement:
An English Language proficiency level of one of the below:
Minimum Academic Qualification Requirement:
Completion of senior high school to the Australian Year 10 or equivalent.
Additional Requirements:
Total number of units: 15 units (9 core units and 6 elective units)
Elective selections are structured to align with the packaging rules on
training.gov.au.
Learners may complete one of the following streams.
| Code | Unit Title | Core/Elective |
|---|---|---|
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Support independence and wellbeing | Core |
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | Elective |
| CHCDIS012 | Support community participation and social inclusion | Elective |
| CHCDIS020 | Work effectively in disability support | Elective |
| CHCDIV001 | Work with diverse people | Core |
| CHCLEG001 | Work legally and ethically | Core |
| HLTAID011 | Provide First Aid | Elective |
| HLTHPS006 | Assist clients with medication | Elective |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | Core |
| HLTOHC007 | Recognise and respond to oral health issues | Elective |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| Code | Unit Title | Core/Elective |
|---|---|---|
| CHCAGE011 | Provide support to people living with dementia | Elective |
| CHCAGE013 | Work effectively in aged care | Elective |
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Support independence and wellbeing | Core |
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCLEG001 | Work legally and ethically | Core |
| CHCPAL003 | Deliver care services using a palliative approach | Elective |
| HLTAID011 | Provide First Aid | Elective |
| HLTHPS006 | Assist clients with medication | Elective |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | Core |
| HLTOHC007 | Recognise and respond to oral health issues | Elective |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| Code | Unit Title | Core/Elective |
|---|---|---|
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Support independence and wellbeing | Core |
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCLEG001 | Work legally and ethically | Core |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | Core |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| CHCAGE011 | Provide support to people living with dementia | Elective |
| CHCAGE013 | Work effectively in aged care | Elective |
| CHCPAL003 | Deliver care services using a palliative approach | Elective |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | Elective |
| CHCDIS012 | Support community participation and social inclusion | Elective |
| CHCDIS020 | Work effectively in disability support | Elective |
This course is delivered through face-to-face classroom-based training at our Adelaide campus.
Training is scheduled for 20 hours per week face-to-face, with additional structured self-study and assessment activities.
In line with CRICOS requirements, at least 70% of the course is delivered face-to-face, with any online learning not exceeding 30%.
The course also includes a mandatory workplace placement component in an approved community services setting.
| Date | Start Date | End Date | Study Break |
|---|---|---|---|
| September Intake | 22 September 2025 | 13 December 2025 | 4 weeks |
| January Intake | 12 January 2026 | 3 April 2026 | 2 weeks |
| April Intake | 20 April 2026 | 10 July 2026 | 2 weeks |
| July Intake | 27 July 2026 | 16 October 2026 | 2 weeks |
For additional intake dates or more information, contact
info@oic.edu.au or phone
1300 678 179.
Work placement is an important component of this qualification, providing students with the opportunity to apply their skills and knowledge in approved industry settings relevant to their course.
Depending on the qualification, placements may occur in community services, aged care, or disability support environments.
Students will be provided placement opportunities with OIC’s approved industry partners, including Your Local Disability Partner, Socially Together and YourSpaceHub, where applicable.
Students will be provided with a Skills Workbook containing assessment tasks and activities to be completed during the work placement. All workplace tasks must be completed to demonstrate competency.
An OIC trainer/assessor will visit and observe students in the workplace to assess competency in the practical component of the course. The trainer/assessor will also act as a liaison between the workplace, workplace supervisors, and OIC.
Important:
All students will complete a language literacy and numeracy assessment at orientation to determine their learning support needs. All students will be provided with a range of learning support options and resources to help you achieve competency. Where additional support needs have been identified, an Individual Support Plan will be developed, which may include:
Provision of additional support services will be provided where necessary to enable students to participate in the same way as any other person, regardless of whether support services have been required.
Assessment will be conducted individually or in groups. You will be provided with a Student Assessment Booklet for each unit of competency, cluster, or topic, which includes:
A variety of assessment methods are used for this qualification, including:
Assessments will typically be completed in class, though some tasks may require additional work as homework.
Your trainer and assessor will clearly outline the assessment requirements for each unit at the commencement of that unit. Assessment tasks will be submitted either:
Outlook International College can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisation.
We can also grant you credit for subjects or units you have completed, provided equivalence can be established between the unit in your current course and the subject or unit you have previously completed.
There is no charge to apply for credit. To apply, please complete the Credit Application Form and submit it as part of your enrolment.
Please refer to your Student Handbook for more information on Course Credit.
Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience, as well as other unrecognised training, can be formally recognised.
Outlook International College (OIC) has a structured RPL process designed to minimise both time and cost to applicants and offers a supportive approach for students who choose this pathway.
You are encouraged to apply for RPL at the time of enrolment; however, you can also apply within the first two weeks of your course. During the enrolment and interview stages, OIC will discuss the RPL process and available options with you.
Your suitability for RPL will typically depend on factors such as your experience in a relevant area, work history, and any previous training undertaken. If RPL is deemed suitable for you, you’ll receive an RPL Kit, which provides guidance for each unit, helping you to document relevant skills, experience, and evidence required.
An OIC trainer/assessor will be available to support you throughout this process.
Please refer to your Student Handbook for more information on RPL.
Unless otherwise specified, tuition fees include all training and assessment, as well as the required resources and textbooks necessary for students to achieve their qualification.
Additional fees (not included in tuition fees) are outlined below:
Additional resources:
Printing Costs:
Computer and Internet Requirements:
Many homework and assessment tasks require access to a computer and the internet. It is recommended that students bring or purchase a laptop if possible. If students do not have their own laptop, they can use nearby public facilities listed in the Student Handbook.
Important notes:
Fee arrangements for domestic students may vary depending on eligibility, funding, or payment plans.
For detailed information on domestic student fees, please contact our team directly:
📧 info@oic.edu.au
📞 1300 678 179
Our team will provide personalised fee information based on your individual circumstances.
If you would like to enrol in the Certificate III in Individual Support (Ageing), please contact our office to obtain a Student Enrolment Form or click here to enrol.
Please complete all sections of the Student Enrolment Form and return it to:
Level 1, 90 King William Street
Adelaide, SA 5000
Once your completed forms are received, we will contact you to schedule an entry interview.
Course information current as at:
28 April 2026 | Version V1.0
